Monthly Archives: July 2015

IT support
Jul 25

Software (and MORE) As A Service

SaaS – Software as a Service
PaaS – Platform as a Service
IaaS – Infrastructure as a Service
On-Prem – Traditional On Premises

The difference between these services was explained at Avaya Partner U, which Twin Networks attended in Boston. Speaker Steve Forcum, Account Manager at Avaya brought up an infographic that explains these services as if they were Pizza, instead of technology:

On-Premises / Make all your pizzas at home:

At the traditional end of the spectrum there is On Premises computing. Your servers are at your place of business, or very close, and you own them and maintain them with your internal IT team and the help of software and hardware manufacturers.

SaaS / Enjoy pizza at a restaurant:

At the other end of the technology provider’s spectrum is Software as a Service, which is only made possible by cloud computing. Some of the biggest software players in the industry are SaaS based, such as Salesforce, Dropbox, and Google applications, which is great for businesses. It’s an amazing opportunity for IT players as well, but it completely changes the usual game. It forces us to keep everything integrated and updated. The service portion of that means constant iteration and updating, which means the tech side is always busy.

PaaS / Pizza Delivery

Platform as a Service was also spoken about at Cloud Expo by David Shacochis, VP of Cloud Platform CenturyLink. He explained what should be expected from your platform in these slides:

Your platform should:
Enable integration
Be well documented
Enable self-service
Allow for innovation and building

IaaS / Pizza Take & Bake

Phil Jackson, Lead Technology Evangelist at SoftLayer (an IBM company) gave a talk called “Infrastructure as a Toolbox.” His company and mindset comes from the IaaS (Infrastructure as a Service) industry. This outlook on technology has really changed the way many tech businesses are structured. However, Jackson’s point was that IaaS is largely a new skin to an old system.

In the technology world things move so fast that something that was once groundbreaking and astonishing becomes mundane and obsolete in a matter of years. In the beginning, only a few people understand the new technology and their expertise are highly sought after. That goes away in a few years as the knowledge spreads and newer technologies emerge. Cloud is in the middle of this system – magical to arcane.

Your infrastructure – cloud or otherwise, is what holds everything together. You need to make the right decision when creating your infrastructure, because the networking and the work will live on top. These layers are much more flexible, but they will not work for you if your infrastructure is not correctly in place. “Your network is the infrastructure that holds the infrastructure together.”  – Jackson

data and voice services
Jul 06

Let Your Data Do The Talking

BIG DATA in the tech world means that your infrastructure, services, tools, and systems should be defined by the data you need to manage and plan for, rather than the traditional method, forcing data to fit old systems.

We’re still buzzing about Cloud Expo 2015 in NYC this June, where Madhukar Kumar, Vice President of Product Management at Liaison Technologies challenged us IT thinkers to use our business data as a guiding light.  As data becomes larger (this is a good thing – but it means more systems and a change in data management and data analysis) your practices need to be scalable. Why not let your data decide your business strategy? Data analysis in real time gives you access to insights and trends in real time. Data integration and data management are the exact same thing, your business should have a systematic approach to data that does not treat it as overwhelming, but rather a goldmine of a resource to be actively used throughout your processes.

Changing the way we think about analytics:

Part and parcel to Big Data is data mining. As the content and data that businesses are able to create, understand, and manipulate expands, finding minute pieces of that becomes more challenging if the IT is not prepared. It also means that roles are expanding just as business models and ways of structuring data are expanding.

Rethinking storage from the ground up:

At Cloud Expo Phil Jackson, Lead Technology Evangelist at SoftLayer (an IBM company) also spoke of NAS Object Storage as well as SAN. It’s a move from files and folders, to objects and containers. This makes your storage more flexible, scalable, and moveable. It deals primarily with integrating through APIs, which is important for integration and connecting your mobile applications. Twin Networks is very excited about this because it reinforces the idea that reassessing how you think about data from the ground up is a GOOD thing.