IT Help Desk as a Service

When your computer goes down, you have a technician on speed dial – but the bill you get feels worse than the original problem. And that’s if your go-to person answers the phone at all. Finding a reliable, reachable and friendly source to answer your IT questions and resolve your issues is no easy task.

Our IT help desk as a service (HDaaS) makes Twin Networks your one-stop shop for technology assistance. When you partner with us, we answer calls and emails promptly, even after hours. We address your problem and get you back to work – and, if all else fails, we’ll find someone else with the answer. Plus, whether you call us 10 times or 100, you’re covered by our monthly HDaaS fee. Escape the break/fix cycle and get a team of experts worthy of your speed dial.