Industries We Serve

Your industry has its own rules. We build the operational OS to meet them.

Whatever your firm does, your most valuable assets have migrated inside your technology. Client money. Client trust. Decades of proprietary work. Patient records. The decisions, the relationships, the institutional knowledge that took years to build — all of it now travels through platforms, tenants, and systems that most firms set up once and never revisit. The seven industries below represent the specific regulatory obligations and operational risks we build to. But the underlying stakes are the same: what's inside your technology is worth protecting as carefully as what's on your balance sheet.

— Common to every engagement

Whatever your industry, the floor is the same.

The list below is what every Twin Networks engagement delivers, regardless of sector. The seven sections that follow add the specific obligations and idioms of each industry on top of it.

01Financial Services & RIAs

Client money. Client trust. Both sit inside your technology.

An RIA with $500M under management often runs on the same Microsoft 365 tenant as a marketing agency — and has a regulator who asks why. The good news: the gap between "it works" and "it stands up to an SEC exam" is a finite, knowable distance, and we've walked it with firms like yours before. Reg S-P, Reg S-ID, books-and-records preservation, marketing-rule archiving, advisor supervision — encoded into the architecture so your compliance team can focus on judgment, not reconciliation.

Primary regulators
SEC · FINRA · State securities administrators
Rules we build to
Reg S-P (Safeguards) · Reg S-ID (Red Flags) · 17a-4 books & records · FINRA WSP · Marketing Rule
Typical engagement
vCIO monthly with the managing partner; vCCO at the compliance table
In Practice

When nothing off-the-shelf fit, we built it.

A client needed OFAC sanctions screening. Nothing on the market fit. So we built one — integrated directly into the workflow they already ran, with the logging and exception handling their compliance process needed.

This is the line between a commodity MSP and a technology partner. When the right solution doesn't exist, we don't sell you the wrong one — we build the one you needed.

What's actually at stake

Your clients' retirement. Their children's tuition. The generational wealth transfer they're trusting you to manage. That trust now travels through email, CRM notes, portfolio systems, and text messages — and the SEC expects every channel to be governed, preserved, and retrievable on demand.

The firms that get examined well aren't the ones with the thickest binders. They're the ones whose technology can produce the evidence in fifteen minutes, not fifteen days.

What we commonly see

  • Advisors texting clients from personal phones — off-channel communications the firm can't supervise or produce
  • Terminated advisors still in the CRM, still on the email tenant, still named on a shared drive
  • A backup solution in place but no communications archive — meaning the firm can recover its systems after an incident but cannot produce advisor emails, texts, or Teams messages for an examiner. Backup and journaling are separate functions; one protects the business, the other satisfies the regulator
  • Reg S-P written in a policy document but not enforced by DLP at the endpoint — a policy says what the firm intends; DLP is the technical control that actually prevents client data from leaving the environment through email, USB, or cloud upload. The examiner wants to see both: the written intent and the technical evidence that it's being enforced. One without the other is a gap
  • A cybersecurity questionnaire from an investor or custodian answered aspirationally, with no evidence to back it

How Twin Networks stewards it

We build the Microsoft 365 tenant to an RIA standard — conditional access, privileged-identity management, audit logging retained beyond default windows. Separately, we deploy a dedicated communications archiving platform (Smarsh or equivalent) that journals email, Teams, and SMS at the moment of transmission into a WORM-compliant or audit-trail-compliant store — so that books-and-records obligations are met by architecture, not by the advisor who remembered to CC their work email. Backup protects the business. Journaling satisfies the regulator. Both are in place, and neither substitutes for the other.

Quarterly, an independent auditor walks the whole environment and writes up what's working, what drifted, and what the SEC would ask about. The report goes to your CCO before it goes to us.

When the exam letter arrives — because it will — the evidence is already compiled. We've sat through SEC examinations with our clients. The Tuesday-afternoon scramble is not the standard; it's the sign something wasn't set up right. The build itself runs on an automated process — every control deployed, verified, and re-verified by runbook — so nothing gets skipped and nothing drifts unseen. Behind it, a 24/7/365 Security Operations Center watches the environment in real time, with anti-ransomware and data-exfiltration controls layered at identity, endpoint, and egress.

  • Reg S-P / Reg S-ID controls implemented, evidenced, and tested — Reg S-P (the Safeguards Rule) requires firms to protect client financial data with a written security program and technical controls that actually enforce it. Reg S-ID (the Identity Theft Red Flags Rule) requires firms to detect and respond to signs that a client's identity is being used fraudulently. Both rules require not just that controls exist, but that they're documented, tested, and producible on demand. We implement the controls, generate the evidence, and verify both on a quarterly cycle
  • Archiving for email, Teams, SMS (via Smarsh or equivalent) with legal hold workflows
  • Conditional access tied to advisor role; privileged access monitored and logged
  • Annual mock exam walkthrough with your compliance officer
  • Carrier and investor cybersecurity questionnaires answered with evidence
What year one looks like
A 30-day assessment against the SEC's Division of Examinations priorities, a 90-day remediation sprint, a first quarterly independent audit on file before your next exam cycle, and a monthly rhythm with your compliance team from there.
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03Accounting & CPAs

The IRS mandated your WISP. Then it stopped being optional.

Every paid tax preparer is now required to have a Written Information Security Plan — IRS Pub 4557, the FTC Safeguards Rule, and state analogs all point to the same discipline. The WISP in a binder on the shelf isn't the finish line; it's the starting line. Turn it into something your technology actively enforces and tax season goes back to being about returns, not incidents. That's the simple, achievable shift we help firms make.

Primary regulators
IRS · FTC · State tax & data-protection authorities
Rules we build to
IRS Pub 4557 · FTC Safeguards Rule · IRS WISP requirement · AICPA SOC trust services · State laws (CT, MA, NY SHIELD)
Typical engagement
vCIO year-round, with a pre-season hardening sprint each December

What's actually at stake

Social security numbers. Dates of birth. Estate plans. Payroll data. Business financials. All of it concentrated in your firm for three months of the year, in tax software designed by engineers who didn't build for your threat model.

And the one thing the IRS won't forgive: a data breach that reveals your WISP was a paper document, not a practice.

What we commonly see

  • WISP exists, signed by the managing partner, but nobody can produce evidence it's being followed
  • Client portal uses provider defaults — no MFA enforcement, no retention rules, no audit trail
  • Shared admin credentials for QuickBooks, CCH, or UltraTax — because the team needs access and nobody set up proper roles
  • Phishing simulation fails quietly every year; tax season arrives and a real one succeeds
  • Backups of client data run, but nobody's restored from them in 18 months

How Twin Networks stewards it

We treat your WISP as the source of truth and build the technology to match it. Every control the document promises, we wire into the environment — enforced by policy, logged centrally, reviewed quarterly. When the IRS asks what you do, you can show them, not tell them.

Starting in November, we run a pre-season hardening sprint: MFA verified everywhere, vendor access reviewed, tax software permissions audited, incident runbook refreshed, phishing simulation done while there's still time to train. By January 15 you're not hardening — you're filing.

  • WISP implemented, evidenced, and reviewed against FTC Safeguards Rule annually
  • Hardened Microsoft 365 tenant with DLP tuned to SSNs, tax IDs, and financial data patterns
  • Tax-software environment review (CCH Axcess, UltraTax, ProSystem fx, Drake) with role-based access
  • Client portal with MFA, encryption at rest and in transit, and auditable file exchange
  • Pre-season (Dec) hardening sprint and post-season (May) audit debrief
What year one looks like
A WISP-to-reality assessment in 45 days. A hardened environment before January. A post-season independent audit documenting that what you promised clients is what actually happened — the document a plaintiff's attorney really doesn't want to see.
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04Insurance

You sell risk management. Your regulators now require you to practice it.

NY DFS Part 500 redefined the standard. Connecticut, Massachusetts, and twenty-odd other states wrote their own versions modeled on it. Your carriers rolled the same requirements into producer agreements. It sounds like more weight — in practice, a well-run program is lighter than the patchwork most agencies carry today. You stay the decision-maker; we carry the execution and the paperwork.

Primary regulators
State insurance departments · NY DFS · NAIC model law adopters
Rules we build to
23 NYCRR 500 · NAIC Insurance Data Security Model Law · CT Public Act 21-119 · Producer agreement cyber clauses
Typical engagement
vCISO named on the annual certification; vCIO monthly with principals

What's actually at stake

Your book of business. Your carrier appointments. The E&O exposure that doubles the moment it becomes clear your cyber program was a line item, not a practice. The 72-hour regulatory notification clock that starts the minute your IT vendor calls with bad news.

And the fact that increasingly, your largest carriers will revoke appointments from producers who can't demonstrate a functioning cyber program.

What we commonly see

  • DFS 500 requires a named CISO — the agency principal signs the certification without one in place
  • Producer laptops with the book of business on them, no encryption, no MDM, lost at a restaurant
  • Carrier security questionnaires answered by someone who hasn't verified the answers in two years
  • Incident response plan exists but has never been exercised; the 72-hour clock surprises everyone
  • Third-party service providers (agency management system, email marketing, comparative rater) never vetted under NAIC's vendor-management requirements

How Twin Networks stewards it

We serve as your named CISO under DFS 500 and its state analogs. Annual certification, board reporting, risk assessment, incident reporting — the officer duties get performed by someone qualified to do them and to sign their name to them.

Between certifications, we keep the program running: tabletop exercises twice a year, vendor risk reviews on a cycle, carrier questionnaires answered with evidence the first time. When the regulator shows up, you already have the book.

  • Named vCISO for DFS 500 / NAIC model law certification
  • Annual risk assessment, written policies, incident response plan — exercised, not filed
  • Producer MDM with encryption and remote wipe; book-of-business segregation enforced
  • Vendor risk management program satisfying NAIC third-party service provider requirements
  • Carrier security questionnaire library maintained with current evidence
What year one looks like
DFS 500 gap assessment in 30 days. Named vCISO in place before your next certification date. A functional incident response plan that has been run against a simulated breach before anyone ever needs the real one.
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05Architecture & Engineering

The building is intellectual property before it's a building.

A BIM model is an asset. Your clients — especially the government ones — are asking harder questions: ITAR data, export-controlled designs, AIA cybersecurity clauses once optional and now standard. Meet those questions well and they become a competitive advantage on the next pursuit, not a drag on the last one. The firms that treat their design files like the assets they are win the work and keep it.

Primary standards
ITAR / EAR (defense work) · Client NDAs & OCGs · AIA C401 / B101 cyber clauses
Rules we build to
NIST SP 800-171 (for CUI) · ITAR technical-data controls · Client-specific data handling requirements
Typical engagement
vCIO quarterly with partners; project-level IP data-room setup on demand

What's actually at stake

Design IP that's already been sold to a client but lives on your servers. Specifications under NDA. Renderings that can't leak before a public announcement. And on federal or defense work, technical data that's literally export-controlled — the wrong person forwarding a Revit file overseas is a federal matter, not an IT matter.

The client question that's getting harder to answer honestly: "Where are our files, and who can see them right now?"

What we commonly see

  • BIM / Revit / Rhino files on personal OneDrive or Dropbox because the server is slow
  • Intern account with project-wide repository access nobody revoked after their internship ended
  • ITAR-controlled work handled in the same environment as everything else, with no enclave
  • Departed project lead kept the design packages for a "portfolio" — no departure IP audit was run
  • Backups that capture design files but not the linked libraries, so recovery from a ransomware event leaves your projects half-built

How Twin Networks stewards it

We treat design files as the crown jewels of the firm. Access is tiered by project and role. Departure workflows include an IP audit — not just "deactivate the account" but "verify they haven't staged files elsewhere." For defense-adjacent work, we build or broker an ITAR-compliant enclave so export-controlled data doesn't mix with everything else.

Backups are tested against a BIM restore, not a file-count. Because what good is a backup that returns the files but loses the linked libraries that make them usable?

  • Project-based access control in Autodesk Construction Cloud, BIM 360, or the equivalent
  • ITAR-aware enclave for federal / defense work (GCC High or partnered environment)
  • Departure IP audit workflow for partners, PMs, and project engineers
  • Backup strategy verified against real-world BIM restore scenarios, not file-count metrics
  • Client security questionnaire readiness for AIA and federal-contracting pursuits
What year one looks like
IP inventory and access review in the first 60 days. Departure-audit process running by day 90. Federal/defense work moved into a compliant enclave before the next pursuit requires it.
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06Healthcare

HIPAA isn't a checkbox. It's a discipline. And it just got harder.

The HIPAA Security Rule hasn't had a significant update since 2013. That changes in 2026. The proposed overhaul — the biggest rewrite in over twenty years — eliminates the distinction between "required" and "addressable" controls, makes MFA and encryption mandatory with no flexibility, and requires continuous risk assessments rather than annual ones. OCR has already launched Phase 3 of its compliance audit program, targeting 50 covered entities and business associates. The direction is clear: the era of flexible, interpret-it-yourself HIPAA compliance is ending. What replaces it is a concrete technical standard — and a concrete standard is something you can meet, measure, and improve on. The practices that position you well for the new rule are the same ones that protect your patients today.

Primary regulators
HHS Office for Civil Rights · State departments of health · State attorneys general
Rules we build to
HIPAA Security Rule (45 CFR 164.308–312) · HITECH · Breach Notification Rule · Proposed 2025 Security Rule overhaul · State laws (CT PA 21-119, NY SHIELD)
Typical engagement
vCISO as Security Officer; vCCO supporting the Privacy Officer; quarterly risk review

What's actually at stake

Patient safety. Continuity of care. The ability to keep seeing patients the week after a ransomware event, because the EHR is restorable and the schedule didn't evaporate. And — not incidentally — avoiding the multi-million-dollar settlement that tends to follow an OCR investigation.

The first question OCR asks isn't about the incident. It's: "Let us see your current Security Risk Analysis."

The second question is increasingly: "Show us your AI governance policy." Staff are pasting patient intake notes into ChatGPT, running clinical summaries through Copilot, and uploading discharge documents to tools with no Business Associate Agreement, no data residency controls, and no way to know whether that PHI is training a model somewhere. HIPAA doesn't have an exception for productivity tools your staff started using because nobody said no.

What we commonly see

  • The office manager has a binder of HIPAA policies — professionally printed, last reviewed in 2021 — and the patient intake form still lives on the front desk coordinator's desktop, unencrypted, backed up nowhere. The policy says the right things. The technology doesn't enforce any of them
  • Security Risk Analysis last updated before COVID — the addressable specifications were noted and never addressed, which under the proposed rule becomes a clear violation with no flexibility
  • Business Associate Agreements missing for vendors who touch PHI — the scheduling tool, the billing company, the scribe service, the AI transcription tool the physicians started using last quarter
  • PHI in shared mailboxes, forwarded to personal email, photographed on phones — off the governed environment entirely
  • EHR access logs exist but are never reviewed; terminated employees appear in access reports months later
  • Backup strategy never tested against a ransomware scenario — the day it happens, leadership learns the recovery time in hours, not minutes

How Twin Networks stewards it

We serve as your Security Officer under the Security Rule and partner with your Privacy Officer on the administrative side. The Security Risk Analysis becomes a living document — updated when anything material changes, and backed by evidence of the controls it references. The difference between the binder on the shelf and actual compliance is technical enforcement: controls that are deployed in the environment, verified on a schedule, and documented in a way the auditor can follow. We build the second. The first is easy to produce once the second exists.

We build AI governance that doesn't just say no. Staff will use productivity tools regardless — the question is whether PHI travels with them when they do. We establish what tools are permitted, negotiate or verify BAAs with providers, configure DLP to flag PHI in AI prompts, and document the governance program so that when OCR asks, the answer isn't "we told staff not to."

We run annual tabletop exercises against the breach notification clock so your leadership knows the process before the real one starts. And we track the proposed Security Rule overhaul so that when it finalizes, your environment is already most of the way there — not starting from zero on a 180-day clock.

  • Security Officer role fulfilled under HIPAA Security Rule (164.308(a)(2))
  • Annual Security Risk Analysis with evidence linking controls to addressable specifications
  • BAA tracking, scoring, and renewal; vendor-security reviews on a defined cycle
  • EHR environment hardening and access-review automation
  • Ransomware-specific backup and restore testing; breach notification tabletop annually
What year one looks like
Fresh Security Risk Analysis in the first 45 days. BAA inventory reconciled by day 90. First tabletop breach exercise run before the end of the year, with the CEO, the Privacy Officer, and legal in the room.
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07 Manufacturing & the Defense Supply Chain CMMC 2.0

If you touch a DoD contract, CMMC 2.0 is no longer optional.

The Cybersecurity Maturity Model Certification rule became effective at the end of 2024. Contracting officers are writing CMMC requirements into solicitations; primes are flowing the obligations down to tier-two and tier-three suppliers. Here's the honest part: it's a lift, and it's achievable. The shops who start early, scope smartly, and iterate quarterly are the ones walking into C3PAO assessments with confidence — and walking into the next award cycle with an edge their competitors don't have.

Primary regulators
DoD · DCMA DIBCAC · Accredited C3PAOs · Primes flowing down requirements
Rules we build to
CMMC 2.0 Levels 1, 2, 3 · NIST SP 800-171 Rev 2 · NIST SP 800-172 (Level 3) · DFARS 252.204-7012, -7019, -7020, -7021
Typical engagement
Readiness → CUI enclave build → SPRS remediation → C3PAO assessment support → annual affirmation

What the levels actually require

Level 1 — the Federal Contract Information (FCI) floor. Seventeen basic safeguarding practices. Annual self-assessment and affirmation by a senior company official. Required for any contract where your shop handles FCI, which is most of them.

Level 2 — Controlled Unclassified Information (CUI). The full 110 practices of NIST SP 800-171. Audited every three years by an accredited C3PAO, with annual affirmation in between. This is the level most manufacturing subcontractors end up at the moment a prime sends them drawings marked CUI.

Level 3 — the NIST SP 800-172 enhancements on top of Level 2, assessed by DIBCAC itself. Reserved for the most sensitive programs. If you're there, you already know.

What we commonly see

  • CUI arrives via email, gets saved to the general file share, and is now everywhere in your environment
  • Self-assessment SPRS score submitted — inflated, unverified, and signed by someone who didn't read 800-171
  • Engineering laptops carrying CUI, no encryption at rest, no endpoint segregation from the shop floor network
  • Microsoft 365 Commercial tenant in use while handling CUI — against FedRAMP-equivalent requirements
  • Prime's supplier questionnaire answered aspirationally; the flow-down obligation is now a breach of contract

How Twin Networks stewards it

We start with scoping. Not every part of your business needs to be in the CMMC boundary — most shouldn't be. Drawing that boundary well is the single most important decision in the program, because it determines what you certify, what you spend, and what you live with operationally.

Then we build the enclave. GCC High for the environments that need it, or a Microsoft 365 GCC High equivalent architecture where that's the right fit. CUI moves out of the general environment and into a controlled space with evidence for every 800-171 practice. We remediate your SPRS score honestly, document the system security plan and plan of action with evidence the C3PAO will accept, and stand with you through the assessment.

On the other side: annual affirmation, continuous monitoring, and the POA&M kept current — because CMMC is not a one-time certification, it's a program you maintain.

  • CMMC scope and boundary workshop — defining the enclave is the architecture decision
  • CUI enclave build (GCC High or equivalent), with identity, endpoint, logging, and data-handling controls
  • NIST SP 800-171 Rev 2 gap assessment mapped to your specific environment
  • SPRS score remediation with evidence; SSP and POA&M ready for C3PAO review
  • C3PAO assessment support, annual affirmation process, continuous monitoring
What year one looks like
Scope and boundary workshop in 30 days. CUI enclave in production within 90. Honest SPRS score uploaded before the next prime asks for it. C3PAO assessment scheduled with the confidence that the evidence is actually there.
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— One conversation. One relationship. One outcome.

Your industry is specific. Your path forward is clearer than it feels.

A 20-minute call with Chris Brown is how most engagements begin. No pitch deck. No canned assessment. Just a conversation about where your firm is, where you want it to be, and what getting 1% better every quarter looks like — with you firmly in the driver's seat and an expert team carrying the load alongside you.

Schedule the conversation
No pitch · No deck · No pressure · One business-day response